Katie: How long have you been a client of Capital Now?
Controller: Since… We came on board with you guys, I believe, it was last November. Yes, November 2016.
Katie: In 1 word, how would you describe your experience with Capital Now?
Controller: In one word? Ah…. Let me think about that for a second because one word is hard to describe. I mean really, you guys have been a lifeline for us and I’ve told Natalie that many times. I don’t know how to put that into 1 word. I guess I’d say extraordinary.
Katie: Did you have any hesitations before partnering with Capital Now?
Controller: Not really. We knew about factoring and what it entailed and rates and all that sorta thing prior. So, the short answer is, no.
Katie: What was the turning point that got you to take action?
Controller: That is a 2 part answer. First of all, timing, the time had come. The turning point really was when we had won some large projects. We needed the startup capital which we could only do by factoring our receivables. And being a new growing company we didn’t have the equity to go to the bank and ask for the funds.
Katie: And then what happened?
Controller: We realized the benefits of being able to have access to cash basically whenever we needed it; within a day or two. That was a HUGE convenience for us so we decided to continue and figured that it was a good deal.
Katie: Has your business changed as a result of your partnership with Capital Now?
Controller: Um, has our business changed? Yes. I would say yes, it has. The short of that is our ability to stay on top of our AP and to fund new projects quicker. Basically being able to be proactive rather than reactive in the market, really.
Katie: What do think the value of that was to your company?
Controller: On a scale of 1-10, and 8 or a 9. Absolutely!
Katie: Tell me about a situation where Capital Now went out of their way to help?
Controller: Basically, weekly, Katie! I don’t have enough fingers on both hands to count the times that Capital Now has come through for us! I don’t have enough fingers!
Recently, I had contacted Natalie and said we need some (trails off), in fact, I was talking to Natalie about something completely different and that it was payroll week and I was trying to get the billing done and she said, “Just tell me how much you need, I’ll just send it to you now”.
She went out of her way to sort of bend the rules for us!
What she said exactly was, “I don’t want you to stress about cash flow.”
You guys have always been accommodating. We’ve never missed payroll!
Katie: Can you think of a situation where Capital Now was difficult to deal with?
Controller: No. Not at all. I can’t. Everything and I’m not just saying that, is the truth. Usually, I get stuff from you guys before I even ask for it. The reports come in before I even think about it. Your reporting is spot on, efficient, and quick!
Sometimes I even hate asking you for things because I don’t want to bother you guys!
The short answer is, no. There has never been a time that I’ve sat back and thought, I wish I was with someone else.
Katie: What, if anything, would you change about your experience with Capital Now?
Controller: I guess, there’s not really much I would change other than, now that I know how you operate, really how the numbers work, I would do things on my side differently like getting invoices closer to the date of being paid. But, of course, we don’t know that when we get a customer who’s really late paying. We can’t foresee that.
The only thing I would change going forward would be to ensure the customers that we send to you for factoring are good for payment. And that basically relies on us.
Katie: What would you say to prospective clients of Capital Now?
Controller: Um, I would tell them that you guys have really competitive rates, in fact, better than other companies I’ve researched. I had 7 or 8 [accounts receivable] companies I was looking at when we decided to reach out.
One of the things that struck me about Capital Now, is that you’ve been in business for 16+ years!
Some other accounts receivable companies that I tried to contact were already shut down!
The money lending business is risky. And to all prospective clients, I’d say you have a track record and the fact that you’ve been around 16 years shows that you know what you’re doing.
And you’re fast. The rates are competitive. And you make it really easy. The process to get advances is really efficient.
Katie: Do you have any additional feedback or suggestions for Capital Now?
Controller: The only other thing I’d like to say is that as far as Natalie and Gerry Wawzonek is that they are great values people. Gerry has gone out of his way to help us and protect us in factoring our receivables. You can’t put a value on that. It’s almost like we’re partners.
They go out of their way to accommodate people. Which, in the lending business, that is so rare! No one does that!
Katie: Except for Capital Now! There you have it, folks. Stop wasting your time worrying about money. Contact us to apply and for more info!
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