A few years back, the workplace was filled with ‘old-timers’—these were people who boasted of having twenty-to-thirty years of experience in their chosen fields. But times have changed, and the modern workplace is now filled with employees spanning up to four generations.
This is a challenge to many entrepreneurs as they need to learn how to manage all these generations without offending any one generation. Research conducted by Capital Now shows that the biggest challenge often lies in getting the different generations to overcome their perceived biases and ultimately getting them to work together as a team.
As a Western Canada entrepreneur, you can facilitate inter-generation integration in your office by:
1. Building Diverse Teams
As is the case in any company, there are bound to be new projects coming in every few weeks. To ensure that your employees get to work together towards achieving a single goal, you can try and come up with teams that are made up of a cross-section of all four generations.
For instance, if you are looking to create a team to deal with accounts receivable financing, consider selecting team members based on their expertise levels, as opposed to their age. With this in place, you can then proceed to diversify the teams as much as you would like.
2. Ensure that Your Employees are Engaged and Properly Connect at All Times
If there is one thing that all employees have in common, it is the need to know that the work they are doing for the company is being valued. You need to help the personnel understand how their contributions to each project will assist in improving the company’s bottom line, as well as in benefiting them as individuals.
You can ask them to name the employees that they would like to work within their teams in order to achieve their objectives. This is something that you ought to keep in mind as you look forward to developing new teams for upcoming projects.
3. Create Mentorship Opportunities
Studies have shown that partnering older workers with younger workers often leads to positive results, especially when dealing with large groups. For example, when dealing with accounts receivable financing project, partnering the two generations will help the younger workers learn the importance of face-to-face engagements, as well as the value of having a well-defined structure.
4. Look Beyond Skill Sets and Experience
A worker can easily acquire new skills, but they are not able to do the same thing with their attitude. A good leader needs to look beyond skills sets and experience when interacting with younger workers. According to Capital Now, the focus should always be on their general behavior.
5. Deal with Conflict in a Productive Manner
Conflict is bound to arise when you pair older workers with their younger counterparts. However, if you are able to manage this conflict in a positive manner, the tension that existed earlier can easily be converted into greater collaboration and innovation that benefits the organization. A good leader should be able to assist their teams to sort out their differences and issues in an amicable manner.
If your company is based in the larger Western Canada region and would like to learn more about accounts receivable financing, feel free to get in touch with Capital Now by calling 403-617-2075 or by visiting their official LinkedIn page.
Also published on Medium.